As we all know, the current global situation due to Covid-19 is affecting our daily life and travelling plans.
At Amity Tours, we have been working hard in order to be ready to receive guests in a safe and comfortable atmosphere. We feel blessed and privileged to be living in Chile’s Lake and Volcano District, a remote but safe area, with good health centers very close by.
Amity Tours closely follows and applies the recommendations stated by the local health authority and the Adventure Travel Trade Association (ATTA).
- COVID-19 Health and Safety Guidelines (General)
- COVID-19 Health and Safety Guidelines (Cycling)
- COVID-19 Health and Safety Guidelines (Trekking)
- COVID-19 Health and Safety Guidelines (Rafting)
- COVID-19 Health and Safety Guidelines (Food preparation)
- COVID-19 Health and Safety Guidelines (Skiing and Snowboarding)
Quality and safety are what define us, and we are making sure that not only us, but also all our local partners and suppliers walk in hand with us to apply new safety standards, to best adapt to the post-coronavirus industry. That is why it is particularly important for us to share with our fellow travelers the measures we have always been applying during our tours, but now more than ever how we will reinforce them:
We organize group tours with a maximum capacity of 10 guests.
CLEANING OF VEHICLES
Cleaning of vehicles. We usually clean on a daily basis our entire vehicles during tours. Today we added extra cleaning processes including sanitizing the vehicle after each excursion. This also applies for every equipment we provide our guests such as hiking poles, helmets, bicycles, and any adventure gear.
Hand sanitizers are one of the mandatory items we always keep available any time on our picnic and snack tables. We have always recommended our guests to use it, but it will now be mandatory before jumping on the van or sharing a meal together.
The use of face masks is mandatory during all time, except during physical activities. Amity Tours provides its clients with a reusable face mask. Nevertheless we recommend brining several own reusable face masks as well.
Every day we do check the temperature of each client and staff member.
We are working with a strict emergency protocol, including exact procedures for any kind of COVID suspicion and other emergencies that might occur during an adventure trip.
FLEXIBILITY IN OUR BOOKING TERMS
We are aware that planning ahead your next trip to Chile might be difficult in these extraordinary times. Rest assured, as we have updated our booking policies. This will allow you to purchase safely your next vacations. We have removed all none-refundable booking fees. All our rates have been locked-in until 2022. If you make a deposit and cannot travel, you can always use that money as credit with us and use it within the next 24 months.
ZERO WASTE CHALLENGE
Since November 2019, our journey towards becoming the first zero waste tour operator in Chile began. We are trying to avoid the waste production during our tours to its max. This initiative pushes us towards finding new eco-friendly alternatives for our travel experiences.